Frequently Asked Questions About Snugmees

What Are Snugmees?

Snugmees are weighted, scented, heatable, chillable stuffed animals that hug you back. These high quality snuggable friends help lower stress, induce calm, and promote sleep and focus. Through deep touch pressure therapy, snuggling up with these adorable animals will soothe and comfort you, providing at the same time the emotional support of a favorite plush toy. Snugmees help ease stress, depression and anxiety by regulating heart rate, breath rate and blood pressure. Snugmees are designed and manufactured with the help of therapists and psychologists, weighing around 1.2kg, made with high grade fabrics and materials, in calming natural colors, and with neutral facial expressions to provide the ultimate sensory, tactile and visual experience. Snugmees also make the perfect gift for your loved ones, to help them through hard times or just because Snugmees are the most lovable companions!

In What Ways Do Snugmees Work?

Snugmees use deep touch pressure to bring the calming responses we so desire. The weight of your Snugmees friend, when snuggled with or placed on your body, works on the parasympathetic nervous system - feel good hormones are released, such as oxytocin, serotonin and dopamine, and stress hormones such as cortisol decrease. This creates feelings of relaxation, calm, and safety. Heart rate and breath rate get regulated, so does blood pressure. In return, anxiety decreases, depression eases, sleep quality improves and focus gets better. Heating or chilling your Snugmees, along with the aroma of lavender, further improve these sensory experiences.

Who Makes Snugmees?

Snugmees are privately designed by me - architect, wife, mother, animal and nature lover - with the help of specialists in soft toys, psychologists, doctors and therapists. Production is outsourced to one of the world's leading manufacturers in soft toys. We make sure to deliver the highest value of materials, details and weight.

How Do I Use My Snugmees?

Snugmees will be there for you anytime you need to snuggle up and feel comfortable, when going through stressful, challenging times, whenever you feel the need for better sleep, or more focus when studying or working; they will support you as a travel companion, or when healing through an illness or injury. Snugmees are portable, making them easy to take anywhere. That being said, just snuggle up with your Snugmees, or place it wherever you feel eases you most - chest, tummy, lap, or shoulder. The weight of your adorable animal friend will calm you down, providing a feeling of safety and security. Heating or chilling your Snugmees further enhances this sensory experience. Snugmees make the most amazing gifts for your loved ones as you offer them the much needed grant of self care.

What Age Can Snugmees Be Used For?

Snugmees are loved by all ages, be it from kids, teens to adults, even seniors. They help in promoting a soothing feeling to everyone, whether neurotypical, neurodivergent or just seeking play. Due to their weight, Snugmees are recommended for ages 2 and above and should be used under adult supervision for young children.

Are Snugmees Safe?

Snugmees are manufactured at one of the world's leading soft toy manufacturers. A lot of care and detail are given to each Snugmees, using high quality materials that are harmless to the user and the planet. Certified medical glass beads and dried French lavender are sourced for the filling. Snugmees are tested safe for all ages, but should be used under adult supervision. Carefully read the pamphlet attached to your Snugmees for warning, use and care instructions.

How Heavy and Big Is My Snugmees?

Snugmees come in different sizes and weights. On average they weigh 1.2kg and are 40cm tall.

What Is Inside My Snugmees?

Each Snugmees is filled with a precisely rated quantity of certified medical glass beads that absorb heat and cold. Some Snugmees models contain dried French lavender for a relaxing scent. The rest of your Snugmees is filled with high grade polyester fiber.

How Can I Chill My Snugmees?

Simply place your Snugmees in a seal tight freezer bag and keep in the freezer for 2 to 3 hours. Chilled Snugmees ease bruises, sprains, inflammation and fever.

How Do I Heat My Snugmees?

Remove all tags. Ensure that your microwave is clean and the turntable can rotate freely. Place your Snugmees in the microwave for 60 to 90 seconds. Continue heating at 60 to 90 second intervals until required warmth. Warmed Snugmees relax and comfort.

How Long Will Snugmees Stay Warm Once Heated?

Depending on the room temperature, the warmth of your heated Snugmees will last around 45 to 60 minutes.

What Happens When My Snugmees Is Overheated?

Kindly refer to the label attached to your Snugmees for instructions before using it, and carefully follow them. Try not to overheat your Snugmees as it may permanently damage it. Overheating may cause burns. If overheated let stand and do not touch until fully cooled. If you have permanently damaged your Snugmees, kindly dispose of it after it has fully cooled.

Why Does My Snugmees Feel Damp After Heating?

It is normal for your Snugmees to feel a bit moist for the first few uses due to the natural content of the filling. It will go away shortly.

How Many Times Can My Snugmees Be Heated?

Always read the label on your Snugmees and follow the instructions before use. Snugmees are designed and produced to be reheated indefinitely. Always let your Snugmees cool down to room temperature before uses.

Can Snugmees Be Heated in the Oven?

Never. Snugmees are designed to be heated only in a microwave oven. Kindly follow instructions.

How Can I Clean My Snugmees?

Surface clean regularly with a damp cloth. Do not immerse in water or wash in a washing machine. This will damage the filling.

How Should I Store My Snugmees When Not in Use?

The best way is to store it in a cool dry place.

How Long Will My Snugmees Last?

Snugmees are made to last for life, given the right care.

How Long for My Order To Arrive?

Once your order is placed, you will receive your Snugmees between 1 to 4 business days.

What Do I Do If My Order Is Late?

Please send us an email at info@snugmees.com if your order has taken longer than 4 business days to arrive.

Do You Have International Shipping?

Currently we offer shipping in Lebanon only. We will soon ship to more countries. In the meantime, email us at info@snugmees.com and we might be able to help you!

What Is Your Return and Exchange Policy?

Kindly review our returns and refunds page.

Snugmees

Snugmees

Weighted, Scented, Heatable, Chillable. Snugmees Hug You Back. Stuffed Animals That Soothe,...